A real-life sex doll is not something you buy every day. It is normal to have many questions before you purchase your first lifelike sex doll. On this page we try to explain all product characteristics and we answer the most frequently asked questions.

FAQs

How do I place an order?

Step 1: Shopping basket.Place the sex doll in your shopping basket with desired configuration options.
Step 2: Data.Please enter your personal information.
Step 3: delivery.Choose what suits you best: delivery or pick-up.
Step 4: Pay.
Choose your payment method at the checkout. Are you paying with iDeal? Don’t forget to click “Complete Payment.” After this, you will receive a confirmation by e-mail with your invoice and chosen payment method.

Can I place an order over the phone?

If you want to pick up an order you can call us and pass on your order. It is also possible to send us a WhatsApp message. Here’s how to reach us:

Tel.: +31(0)613999420

Monday to Friday: 8.30 – 21.00 Saturday
Sunday: 12.00 – 21.00

What questions can I ask you?

You can come to us with all your questions. Would you like advice before making a purchase decision? Or do you have a question about maintaining your sex doll?
Purchase? Feel free to contact us by e-mail or phone. We like to think along with you. By appointment it is also possible to visit our dolls in the showroom.

When is your customer service available?

Our customer service is available Monday to Friday from 8.30 am – 21:00 and Saturday & Sunday from noon to 9pm. You can send us a message at any time via email or WhatsApp. You can also leave a message on our voicemail. We will respond as soon as possible.

How can I pay?

As a customer, we like to offer you the best possible customer service. That’s why you can pay with us in different ways.

On this page you will find an overview of our payment methods. You can decide for yourself how you prefer to pay.
How do I know I'm shopping safely?

We do everything we can to make sure that you can shop discreetly and reliably with us.

WebShopKeur
We are a member of WebWinkelKeur, an independent guarantee. This quality mark guarantees that you can shop safely with us and that we meet strict requirements in the field of complaint handling, laws and regulations and safety. If you want to know more about this: you can read more about this on www.webwinkelKeur.nl.

Privacy policy

We handle your data carefully and take privacy protection extremely seriously. The pages on which you fill in and/or view your data are well protected. We never keep your personal information longer than necessary for the delivery of your product, and never provide your data to third parties.

How do I know if my order has succeeded?

You will automatically receive an order confirmation by e-mail with each order. You can also check your account under ‘My orders’.

Can I cancel or change my order?

We try to deliver your package as soon as possible. That’s why your order is processed and processed immediately. If your order has been processed and/or put into production (in case of custom sex dolls), it is unfortunately no longer possible to change or cancel your order.

Can I order an extra head, wig or set of eyes?

Yes, it is possible to order an extra head, wig or set of eyes. Contact us for the possibilities.

How much does delivery cost you?

Delivery costs vary by country and region. During checkout, the price for your address will be calculated. If you pick up your order from us in Zwolle, we will of course not charge a delivery fee.

What is the delivery time?

Sex dolls that are in stock are usually in your home within 1-3 working days in the Netherlands and Belgium. For other European countries, the delivery time can be up to about 5 working days. Do you order anything on the weekends? Then the shipping period starts on the next working day. If a sex doll is out of stock, it takes longer. Sex dolls that are out of stock usually have a delivery time of 3-6 weeks. We do our best to mention the current delivery times with the model.

What if I'm not home when my package is delivered?

When you’re not at home when your package is delivered, the delivery service leaves a message. The delivery service will try to deliver the package to you again the next working day.

Can I pick up my order?

It is possible to pick up your order. You can choose the pick-up option at the checkout. You will then receive an email to contact us to make a takeaway appointment.

How big is the packaging?

Most sex dolls are sent in a cardboard box of 143 x 40 x 26. The head and body are always separate in the box.

What's on the packaging?

All our orders are packed in a neutral packaging with no dutchdoll name or logo on them. On the box there is no information from which you can deduce what is in the package.

How do I follow my order?

If your order has been sent, you will receive a Track & Trace code by email. This allows you to track the status of your package(s).

Who delivers my order?

Your order will be delivered by UPS, FedEx, GLS or DPF. Some items are delivered directly by our own delivery service.

What are your sex dolls made of?

The body and head of the sex doll is made of high-quality TPE (thermoplastic elastomer), the material that also produces bottle tebs. TPE is safe, hypoallergenic and elastic. The material has a lifelike texture and looks very realistic. Our dolls have an internal metal skeleton with movable joints.

What positions can I put my sex doll in?

Our dolls have an internal metal skeleton with movable joints. This allows your sex doll to be put in any position. Your sex doll can make any move that a real person can. Do you want your sex doll to be on? Then opt for the standing foot configuration option. With this option it is also possible to put your sex doll upright (this is not possible with a standard foot).

What are the configuration options?

Our stock models are already formulated for you and are therefore not customizable. For sex dolls that are specially made and/or reordered for you, you have the choice of different configuration options. Almost everything about your sex doll is adaptable: from the wig to the skin tone, the vagina type to the color of the eyes.

How can I change the eye color of my sex doll?

Your sex doll comes standard with a set of eyes. When you buy an extra set of eyes, you can easily change the eye color of your sex doll. This allows you to give your sex doll a completely different look. It is also possible to change the eye color by means of colored contact lenses.

Which vagina option do I choose?

You can choose a fixed (= built in) or a removable vagina. Both vagina options look exactly the same on the outside. The difference between these options is on the inside. A removable vagina has a larger vaginal opening with no structure, which fits a removable sleeve. The advantage is that this sleeve can be replaced and easier to clean. A fixed vagina is part of the sex doll itself. This is only clean through a vaginal shower. Are you going for the most realistic experience? Then the fixed vagina is the best vagina option for you. A fixed vagina is a bit tighter and creates a more intense orgasm. Would you like to make a shemale of your sex doll by attaching a penis-add on? Then opt for the removable vagina option.

Which foot option do I choose?

You can choose a standing or a standard foot. Both options have pros and cons. A sex doll with a standard foot looks the most beautiful. The foot looks exactly like a real human foot in the picture. A disadvantage is that the foot cannot carry the body weight of the sex doll. Therefore, it is not possible to put the sex doll upright. If you do this, the foot of your sex doll will be damaged. Do you want to put your sex doll upright? Always opt for a standing foot. A standing foot can handle more powers, and can fully carry the weight of your sex doll. A disadvantage is that this option does look less beautiful (the base is equipped with two metal bolts at the bottom). This is easy to solve by having the doll wear socks.

How long can I use the heating element?

You can use a heating element to warm up the body of your sex doll for an even more realistic experience. We recommend that you do not use the heating element for more than 20 minutes, and always stay close to your sex doll at the time of use.

How do I maintain my sex doll?

Our sex dolls are made of premium TPE (thermoplastic elastomer). As a result, the durables are durable and they can withstand a bump. However, every sex doll of TPE must be well maintained. Below we give you some tips to keep your sex doll in a good condition:

1. Keep your sex
doll clean
You should wash the body of your sex doll at least once a month. The vagina, anus and mouth are cleaned after each use. For cleaning, use only mild products. A good rule of thumb is the use of products suitable for very sensitive skin. You can use a microfibre cloth or a soft washcloth for cleaning.

2. Do not use aggressive cleaning agents

Cleaning your sex doll with aggressive cleaning agents can lead to damage and wear and tear on your sex doll. If your sex doll is in need of a thorough cleaning, use only mild products. Avoid the use of alcohol, all-purpose cleaners, disinfectants and other household cleaning products.

3. Do not immerse the head and neck in water

Would you like to shower or bathe with your love? That’s possible. Please note that her head and neck come into contact with water. The head of your sex doll is connected to her torso via a metal pin. If this pin comes into contact with water, it can rust.

4. Dry your sex doll
after cleaning to
prevent mold and bacterial growth, it is important to dry your sex doll properly after cleaning. You can do this by carefully drying the body and the body openings (vagina, anus and mouth) with a soft absorbent (microfibre) cloth. Never use a hair dryer or any other heat source to dry your sex doll.

5. Use baby powder
A disadvantage of TPE is that over time it can start to feel a bit sticky. This can be easily remedied by using baby powder and/or talcum powder. The powder can be easily applied using a make-up brush. Baby powder makes the TPE soft and elastic again, while giving your sex doll a pleasant smell at the same time.

6. Watch out with sharp objects
TPE is soft and elastic, but at the same time prone to damage. If your sex doll comes into contact with sharp objects, this can lead to (minor) damage. This applies, for example, to tight bra straps and sharp parts of furniture. Keep that in mind.

With these tips, your sex doll stays in the best condition and lasts the longest. Good maintenance is therefore totally worth it.

How long will my sex doll last?

The lifespan of a sex doll depends on a number of factors: how often you use the sex doll, how well you maintain the sex doll and how you use the sex doll. If you handle your sex doll and its proper maintenance carefully, this will have a positive impact on the life of your sex doll. Through years of (intense) use, your sex doll naturally wears out faster than if you use it occasionally.
Our sex dolls can last for years.