Delivery time and shipping costs
We do our best to deliver the order to you as soon as possible. Orders made on weekdays before 15:00, we try to ship the same day. However, we do not always manage to keep this up, sometimes products are not in stock and then the delivery of your order may take a little longer. On the product page there is an indication of the delivery time. If we do not reach this delivery time for any reason, we will of course inform you as soon as possible.
Delivery is made via Fedex, UPS or DPD. In general, the delivery in the Netherlands and Belgium can take place within 1 working day. Unfortunately, we cannot guarantee the time of delivery.
In other European countries we also try to deliver within a day, but we do not always succeed. The estimated delivery times are:
|Country||In stock||Not on stock|
|Netherlands||Ordered before 15:00 = delivered tomorrow||2-3 weeks|
|Belgium||Ordered before 15:00 = delivered tomorrow||2-3 weeks|
|Germany||2-3 working days||2-3 weeks|
|Sweden||2-4 business days||2-3 weeks|
|Finland||2-4 business days||2-3 weeks|
|Poland||2-4 business days||2-3 weeks|
|Spain||2-4 business days||2-3 weeks|
|Italy||2-4 business days||2-3 weeks|
|Norway||3-7 business days||2-3 weeks|
|Switzerland||3-7 business days||2-3 weeks|
|France||2-3 working days||2-3 weeks|
|Europe – other||2-5 business days||2-3 weeks|
Privacy and discretion are our main focus. All our packages are sent in a blank box without our company name or logo. Our lovedolls are always sent in an unrecognizable cardboard box.
If you prefer to have your doll directly or if you prefer not to pay shipping costs, it is possible to pick up the doll in Zwolle or Eindhoven. Choose the ‘pick-up’ option during check-out and we’ll set the doll up for you. When you pickup your order, it is also possible to pay in cash.
When you pick up the doll yourself, pay attention to the size of the box. In general, it’s about 143 x 38 x 24 cm. Sometimes this is too big for a car.