Delivery times and costs

We will do our best to deliver the order as soon as possible. Delivery exceeds with FedEx, UPS, TNT or our own shipping service. Unfortunately, we can not guarantee the moment of delivery.

The table below shows the estimated delivery times. 

Region

Dutch warehouse

(business days)

Factory shipping

(business days)

Europe  
Netherlands 3 10-20
Belgium 3 10-20
Germany 3 10-20
France 5 10-20
Spain 5 10-20
Italy 5 10-20
United Kingdom 5 10-20
Sweden 5 10-20
Norway 5 10-20
Other 7 10-20
United States 10-20
Canada 10-20
Other regions 10-20

Shipping directly from our factory is always free. Delivery from our Dutch warehouse is sometimes more expensive due to that we have to transport the dolls more often. The extra price for this shipping method is mentioned during check-out

Privacy

Privacy is top priority. All packages will be delivered in a box with no name or logo from us. Below is an example:

 

Pick-up

It is possible to pick up your doll at our company in The Netherlands. You can choose 'pick-up' at check-out and we make sure the doll is ready for pick-up. It is possible to pay cash during pick-up of a standard doll that is in stock.

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